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Semi-Automatically Extracting FAQs to Improve Accessibility of Software Development Knowledge (S. Henss)

On March 13, 10:30-11:00, Stefan Henss will present his recent results on “Semi-Automatically Extracting FAQs to Improve Accessibility of Software Development Knowledge” (accepted at ICSE’2012).

Location: INRIA Lille Nord Europe, Salle Du Conseil
Language: English
Abstract: Frequently asked questions (FAQs) are a popular way to document software development knowledge. As creating such documents is expensive, this paper presents an approach for automatically extracting preliminary FAQs from sources of software development discussion, such as mailing lists and Internet forums, by  combining techniques of text mining and natural language processing. We apply the approach to popular mailing lists and carry out a survey among software developers to show that it is able to extract focused and relevant FAQs that can serve as a staring point for further revision by experts.
Co-authors: Martin Monperrus, Mira Mezini